FAQs

HOW DO I PLACE AN ORDER?

It is very easy!

Click on the product that do you want and when you are ready to pay only just need to make a click on your CART.
The system introduces you to make an easy and secure experience of purchase.



PAYMENT & SHIPPING

• U.S. Ground Shipping Cost: FREE Shipping for perfumes purchases! 
• International Shipping Cost: It's not free. The amount change depending of the country and  quantities. Please contact us at INFO@miaperfumes.com

• You have Express checkout options as:
   PayPal Account.

• You can pay with Debit and Credit Card with a logo of Visa, MasterCard, American Express and Discover.


HOW LONG DOES A PACKAGE TAKE TO DELIVER AFTER BEING SHIPPED? 

• Average arrival time is 3 - 5 Days* (via USPS or UPS with tracking number) 
*Please be advise that possible delays to your order may occur due COVID-19.


1. We refund all your money to your credit or debit card if your purchase does not be shipped.

2. All merchandise returned will be credited to the original form of payment. (excluding shipping & handling charges for one way). If you used PayPal as your form of payment, your account will be credited.

If you need to return your purchase must be within twenty one (21) days from the date of purchase and the product can not be opened/used.

RETURNS BY MAIL

• Step 1: You need to send us an email to info@miaperfumes.com. You will receive a response between 24 to 72 hours.

• Step 2: Enclose the return form that you received by email inside the box and retain the invoice for your records.

• Step 3: Pack items safety for shipping. 

• Step 4 - You need to pay the return: 
Ship your non-opened products with a carrier that can provide tracking and insurance to the ship-to address bellow. Keep the tracking information until your return has been processed.

• Step 5: All returns will be credited to the original form of payment (excluding shipping and handling-S&H- charges). If you used PayPal as your form of payment, your account will be credited.

• Step 6: Only items purchased from miaperfumes.com or miaperfume.com can be returned by mail.

Please allow 21 days for us to receive your return and process your credit. Once the return is processed, we sill send an email confirmation of your credit. Please allow one or two billing cycles for the credit appear on your credit card statement less shipping & handling cost for one way. (ex: S&H for U.S. territory $9.95 one way).


For returns, you MUST need to send the products to:

Miaperfumes & Co.

Attn: RETURNS
11831 Perry St #1205
Overland Park, KS 66210